FAQ
What are the delivery times?
Currently, despite the high order volume, all orders will ship almost immediately within 24-48 hours and will take approximately 5-9 business days depending on your location.
We ship to all countries except some islands. Estimated delivery time: 15-35 days.
Delivery details will be provided during the checkout process and in your confirmation email.
Handmade items: This is the time it takes for artisans to complete their product and for it to arrive from abroad already tax-free.
What happens if I'm not satisfied?
You have 14 days to try it. If Capini doesn't meet your expectations, activate our Satisfaction or Money Back Guarantee: we'll take care of the reverse logistics, give you a 100% refund, and even guide you through skincare if you want to try it again.
Do you ship internationally?
Yes, we ship worldwide.
Since taxes and duties vary from country to country, please contact our support team before finalizing your purchase.
Our team will calculate the exact shipping costs and taxes for your address and send you a detailed description for your approval.
Any other questions?
Contact us through our contact page! We'll be happy to help.