Fraktpolicy

At Capini Firenze, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship

We currently ship to 31 countries across Europe:

Austria · Belgium · Bulgaria · Croatia · Cyprus · Czechia · Denmark · Estonia · Finland · France · Germany · Greece · Hungary · Iceland · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malta · Netherlands · Norway · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · Sweden · Switzerland · United Kingdom

2. Handling Time

Orders are processed within 1–3 working days. Orders placed after 7:00 PM (CET) are processed on the next business day.

3. Delivery Time frames

Standard Shipping — estimated delivery in 6–12 business days.
Priority Shipping — priority handling and dispatch, available at checkout. Delivery dates are estimates, not guaranteed.

4. Shipping Costs

Standard Shipping

  • Orders from €0.01 to €79.99 — €5.99
  • Orders of €80.00 and above — free

Priority Shipping

  • Orders from €0.01 to €79.99 — €12.99
  • Orders of €80.00 and above — €7.00 (€5.99 standard-shipping benefit applied)

Sweden (prices for Sweden include a local adjustment, so the free-shipping threshold follows it)

  • Standard Shipping: orders from €0.01 to €87.99 — €5.99; orders of €88.00 and above — free
  • Priority Shipping: orders from €0.01 to €87.99 — €12.99; orders of €88.00 and above — €7.00

The exact shipping options and cost for your address are always shown at checkout before you pay.

5. Tracking Your Order

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

6. Contact Us

If you have any questions about your shipping or order, just reach out to us at service@capinifirenze.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday, 9 AM–6 PM, to help you out.

7. Who ships your order

Capini Firenze is operated by Capini LLC, 911 E Atlantic Blvd, Ste 101, Pompano Beach, FL 33060, United States. Your order is shipped by our logistics partners with full tracking. Risk of loss passes to you only when the parcel is delivered to you.