Fraktpolicy

At Capini Firenze, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship

We currently ship to 31 countries across Europe:

Austria · Belgium · Bulgaria · Croatia · Cyprus · Czechia · Denmark · Estonia · Finland · France · Germany · Greece · Hungary · Iceland · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malta · Netherlands · Norway · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · Sweden · Switzerland · United Kingdom

2. Handling Time

Orders are processed within 1–3 working days. If you place an order after 2:00 PM (GMT-03:00) Brasília Standard Time (São Paulo), we will process it on the next business day.

3. Delivery Time frames

Standard Shipping — estimated delivery in 6–12 business days.
Priority Shipping — a faster service, available at checkout.

4. Shipping Costs

Standard Shipping

  • Orders from €0.01 to €79.99 — €5.99
  • Orders of €80.00 and above — free

Priority Shipping

  • €12.99, any order value

The exact shipping options and cost for your address are always shown at checkout before you pay.

5. Tracking Your Order

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

6. Contact Us

If you have any questions about your shipping or order, just reach out to us at service@capinifirenze.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday, 9 AM–6 PM, to help you out.